Opening Times & How to Find Us
Our Offices are open:
9.30 – 4pm, Monday – Friday,
Closed Weekends & Bank Holidays
Our address:
The Old Post Office,
The Moor,
Falmouth
TR11 3QA
Telephone Enquiries:
Monday – Friday
9.30 – 5pm
Email: admin@falmouthtowncouncil.com
Or you can use our Contact us page
How to get here:
by train
The nearest stations are Penmere or Falmouth Town. Both are approximately 30 mins walk from the Old Post Office.
by bus
All buses to Falmouth terminate at the bus station on The Moor, which is where we are located.
by bicycle
Bike racks are available on The Moor. There is also an Electric bike hire point.
by car
Follow the A39 into central Falmouth and turn left at the traffic lights onto Kimberley Park Road. Parking signs direct you to Short stay parking on The Moor and Long stay on Quarry Hill.
Accessibility
- Step-free entrance to our offices
- Gender neutral, accessible toilets
- Baby change facilities
- Lift access to first and second floors
- Lift access to the Atherton Suite on the first floor
- Lift access to Falmouth’s Registration Office on the first floor (run by Cornwall Council)
- Wheelchair lift between the split levels of the Atherton Suite
Accessible parking
There are some disabled parking bays opposite our offices on The Moor. Pay and display is available nearby on Webber Street or in the short stay car park on The Moor.
Services:
The following services are provided by our reception team as part of our Information Service:
- Cornwall Council payments service. Pay your Cornwall Council bills including Council Tax, Rent, Business Rates and Car Parking fines. Cash or card accepted.
- Free direct telephone line to the Housing and Council Tax departments of Cornwall Council.
- Shopmobility scooter hire – please call ahead to ensure availability.
- Wheelchair hire – please call ahead to ensure availability.
- Free recycling bags/receptacles for Falmouth residents.
- Cornwall Council Seagull Proof sacks (charge of £4.00 per sack).
Still have questions?
Make contact via our Contact us form or call 01326 315 559 (During our opening hours: Monday – Friday 9.30am – 5pm)